Geonasium Trading Pty Ltd (ACN 652 373 058) ("we", "us" or "our") is committed to respecting your privacy. This Privacy Policy sets out how we collect, use, store, share and disclose your personal information.
We are committed to protecting your privacy and to respecting and upholding your rights under the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (Privacy Act), including as amended by the Privacy and Other Legislation Amendment Act 2024 (Cth). For users located in New Zealand, we are also committed to handling personal information consistently with the Information Privacy Principles in the Privacy Act 2020 (NZ). We will take all necessary and reasonable steps to comply with these obligations and to deal with inquiries or complaints about our compliance.
By accessing and using our website and application, products and services (collectively, our "Platform"), you consent to the collection, use, storage and disclosure of personal information by us as set out in this Privacy Policy.
Personal information is information or an opinion about an individual whose identity is apparent, or can be reasonably ascertained, from that information or opinion (whether true or not, and whether recorded in a material form or not). The types of personal information we collect from you include, without limitation:
We will collect personal information only by lawful and fair means, and not in an unreasonably intrusive way. Generally, we will collect personal information directly from you, and only to the extent necessary to provide our products and services or to carry out our administrative functions or as required by law.
We will generally not collect sensitive information from you. From time to time, we may collect health information or other sensitive information when you complete surveys or use health-related features of the Platform. Any health information collected from you will be with your direct consent, or otherwise in accordance with the Privacy Act.
If you use a pseudonym when dealing with us or do not provide identifiable information, we may not be able to provide you with some or all of our services. If you wish to remain anonymous when you use our website, do not sign in or provide information that might identify you.
We use and disclose your personal information for the purposes for which it was collected, or for a directly related purpose, including:
Any use of information received from Health Connect adheres to the Health Connect Permissions policy, including the Limited Use requirements.
We use computer programs, including AI-assisted systems, to make or substantially assist in making certain decisions on the Platform. These include decisions about whether a workout location submitted by a user is approved and published, and quality and safety reviews of workout content. The kinds of personal information used in these automated processes include the location details you submit (including GPS coordinates, photos and descriptions), your name, email address and user ID as the submitter, and related account information.
These decisions affect whether content you submit is published on the Platform. If you believe an automated decision affecting you is incorrect, you may contact us using the details in Section 13 and request human review of the decision. A human review will be conducted by our team.
We may disclose your personal information to:
Some of our service providers store or process information outside Australia, including in the United States. Before we disclose your personal information to an overseas recipient, we take reasonable steps to ensure that the recipient handles your personal information in a manner consistent with the APPs, including through contractual safeguards and by selecting reputable providers that maintain recognised security and privacy standards. Where we disclose personal information to a recipient in New Zealand, the recipient is subject to the New Zealand Privacy Act 2020, which provides comparable protections.
Subject to some exceptions provided by law, you may request access to your personal information, or seek correction of it, by contacting us using the details in Section 13. We will respond within a reasonable time and will not charge you for making a request or for correcting your personal information. If we decline your request, we will provide a written explanation of our reasons and information about how you can complain about the refusal.
If we no longer need your personal information for any purpose set out in this Privacy Policy, or as otherwise required by law, we will take reasonable steps to destroy or de-identify it.
Where we have your express or implied consent, or where otherwise permitted by law, we may use your personal information to send you information about products, services and events we believe are suited to your interests, in accordance with the Spam Act 2003 (Cth) and, for New Zealand recipients, the Unsolicited Electronic Messages Act 2007 (NZ). You may opt out at any time by following the unsubscribe instructions in the relevant communication or by contacting us at info@geonasium.app.
We may hold your personal information in electronic or hard copy form. Electronic copies may be held in cloud storage on servers located in Australia or overseas. We take reasonable steps to protect your personal information from misuse, interference and loss, and from unauthorised access, modification or disclosure. Our measures include:
We are subject to the Notifiable Data Breaches scheme under the Privacy Act. If a data breach occurs that is likely to result in serious harm to individuals whose personal information is involved, we will notify affected individuals and the Office of the Australian Information Commissioner (OAIC) as required by law, and will act promptly to contain and remediate the breach. For breaches affecting New Zealand users, we will comply with the notification requirements of the New Zealand Privacy Act 2020, including notification to the Office of the Privacy Commissioner (NZ) where required.
Our Platform is designed to support healthy activity for the whole community, and we recognise that some users may be under 18. We are committed to handling children's personal information with particular care, consistent with the Privacy Act and the OAIC's Children's Online Privacy Code. Users under 18 require the consent and supervision of a parent or guardian as set out in our Terms and Conditions. We do not knowingly use children's personal information for direct marketing, we collect only the information reasonably necessary to provide the service, and parents or guardians may contact us at any time to access, correct or request deletion of their child's personal information.
If you require further information about this Privacy Policy, wish to exercise any of your rights, or wish to make a privacy complaint, please contact us at info@geonasium.app, call us on 0420 455 770, or write to 8 Major Court, Cashmere QLD 4500, Australia.
We take complaints seriously. We will acknowledge your complaint promptly and aim to respond with an outcome within 30 days. If you are not satisfied with our response, you may complain to the Office of the Australian Information Commissioner at www.oaic.gov.au or 1300 363 992. New Zealand users may also complain to the Office of the Privacy Commissioner at www.privacy.org.nz.
We may update this Privacy Policy from time to time. The current version will always be available on our website. Where changes are material, we will take reasonable steps to bring them to your attention, such as by notice on the Platform or by email. The date of the most recent update appears at the top of this page.
Dated: September 2026. This policy replaces the version dated 18 September 2023.